Your own personal account manager
- Local offices worldwide offering knowledge and support.
- A dedicated Account Development Manager, each with a dedicated market.
- We work together to put in place initiatives and promotions.
- We advise on the best special offers, highlight newly contracted hotels and pay regular visits.
- We constantly report on productivity and resolve any issues quickly and efficiently.
- Working closely with you to assist you with your commercial needs.
Global team – local support
With over 80% of JacTravel clients based outside the UK, we have expanded our presence into markets such as Asia, the Middle East and South America. We have opened additional local offices in Hong Kong, Dubai and Dublin.
We employ people with excellent local knowledge in many other locations worldwide such as Brazil, Paris, Barcelona, Edinburgh, Orlando Madrid, Berlin, Vancouver, Cyprus, Tokyo, Prague, Munich, Valencia & Toulouse.
JacTravel has invested for the future by gaining an official local operator's licence in the UAE, doubling the number of staff and moving to a bigger office in Dubai.
We also have a 24-hour help line for those travelling.
Help to get the best returns for your business
- Net rates give you control over your margins.
- We only sell to B2B partners, giving you the opportunity to mark up to 20%.
- Discounts on tactical sales campaigns.
- Daily competitor analyses.
- Our Pricing Team uses advanced technology daily to ensure we stay competitive.
- Volume and our relationships ensure our competitive pricing advantage.
- We pride ourselves on our service and our bookout level of 0.2% indicates that we deliver top service in the market.
- We give you the products, the prices and service to guarantee you win customers that return again and again.
24/7 Operational and multi-lingual support
- We speak your language with multi-lingual staff offering 25 languages.
- Local offices to provide support when needed with day-to-day operational support.
- A reconfirmation process to double check, securing your peace of mind.
- Regular inspections at all hotels.
IT support and contact
A team of excellent and knowledgeable support analysts with many years' experience.
- Technical support for your application programme interface (API).
- Expert advice for your API in development and for live clients as shown below:
Developing clients – APItesting@JacTravel.co.uk
Live clients - API@JacTravel.co.uk