About JacTravel: 40+ Years in the business

Some of the milestones in our long and distinguished career

JacTravel is one of the world's premier suppliers of online hotel bookings and inbound travel services to the tourism sector.

Where we started

The business was established in the UK in 1975 by Jack Anthony Coronna (the Jac in JacTravel) as an inbound tour operator. By 1980 JacTravel had expanded into outbound travel from the UK and travel from long haul markets into Europe.  In 2002, we launched an API facility giving clients the ability to link directly to our hotels database.

Where we are now

JacTravel is a fast-growing company backed by private equity investment. Every year, more than 3 million satisfied passengers use our services to give them the best travel experience possible. 

In March 2015, JacTravel acquired The TotalStay Group, a major accommodation provider to wholesale, retail and consumer markets.

The enlarged group benefits from greater scale in the accommodation market and direct contractual relationships with more than 27,000 independent and chain hotel partners in 10,000 destinations globally. 

We currently have 600 staff. Our head office is in London and we have offices in Beijing, Cluj-Napoca, Dubai, Dublin, Edinburgh, Hong Kong, Larnaca, Orlando, Prague, Stockholm and Targu Mures.

We also have local representatives on the ground in Barcelona, Berlin, Buenos Aires, Cape Town, Chiang Mai, Delhi, Frankfurt, Gothenburg, Kuala Lumpur, Madrid, Melbourne, Mexico City, Munich, New York, Palma, Paris, Sao Paulo, Toulouse, Valencia & Vancouver.

Facts and figures (2016)

  • Group turnover £349m
  • A hotel booking is made every 10 secs
  • Over 3 million passengers handled in 2016
  • 5,120 group tours operated in 2016
  • 12,000+ directly contracted hotels offered 
  • 165,000+ additional aggregated portfolio
  • 10,000+ destinations offered
  • 20,000+ travel trade clients globally

JacTravel has received a number of awards, including The Queen's Award for Enterprise, UK Tour Operator of the Year 2011, 2013, 2015 & 2016 (UKinbound Awards for Excellence). A full list of our recent awards can be found on the Awards and Memberships page.

We operate three distinct yet complementary divisions:

  • Global wholesale accommodation solution available via a simple API connection
  • Worldwide travel agent booking website through the agent website, totalstay.com
  • Specialist inbound group travel services to the UK, Ireland & Europe

Our clients range from small specialist tour operators to multi-national online retailers – and while they may differ in size and requirements, we provide the same outstanding customer service thanks to our expert, friendly, multilingual staff.

Where we are heading

Our ambitious plans for the future include significant expansion both in the UK and overseas markets.  We have recently opened an office in Beijing and we are looking to develop our presence in the Chinese market over the next few years.  We have also launched into the Malaysian and Australian markets.

We're committed to nurturing and investing in our people and are always looking for new talent to join the team to help with our growth plans.

Contact us to discuss your needs

+44(0)20 8563 7878

Office opening hours 9:00 to 17:30 BST Monday - Friday

Or find your local office

Contact us

“..I especially appreciated the immediate communication and response time when planning the trip. We'll be returning to Europe in the future and I know my first step will be to contact JacTravel.”

University of Tennessee