About us

JacTravel is one of the world's premier suppliers of online hotel bookings and inbound travel services to the tourism sector.

We operate two distinct yet complementary divisions:

  • B2B Hotels – global provider of wholesale online accommodation, including rooms in more than 12,000 hand-picked hotels worldwide, with an additional aggregated portfolio of over 165,000 properties and has market leading allocations in London.
  • Group Tours – has unrivalled expertise in delivering market-leading tailored tours to groups visiting the UK, Ireland and key European destinations, offering bespoke itineraries and products – from city breaks to multi destination and special interest tours. 

Our clients range from small specialist tour operators to multi-national online retailers – and while they may differ in size and requirements, we provide the same outstanding customer service thanks to our expert, friendly, multilingual staff.

Our Past

The business was established in 1975 by Jack Anthony Coronna (the Jac in JacTravel) as an inbound tour operator. By 1980 JacTravel had expanded into outbound travel from the UK and travel from long haul markets into Europe.  In 2002 JacTravel launched its API facility giving clients the ability to link directly to our hotels database.

Our Present

JacTravel is a fast-growing company backed by private equity investment. Every year, more than 2 million satisfied passengers use our services to give them the best holidays possible. 

JacTravel operates from 14 offices worldwide and employs more than 500 staff. 

Our headquarters are in London and we have offices in Beijing, Cluj-Napoca, Dubai, Dublin, Edinburgh, Hong Kong, Larnaca, Orlando, Prague, Stockholm, Targu Mures and Vancouver.

We also have local representatives in Barcelona, Berlin, Cape Town, Delhi, Frankfurt, Johannesburg, Los Angeles, Madrid, Mexico City, Munich, New York, Sao Paulo, Toulouse and Valencia.

Facts and figures (2015)

  • Group turnover £389m
  • 2.6 million passengers handled
  • 5,970 group tours operated
  • 12,000+ directly contracted hotels offered 
  • 130,000+ additional aggregated portfolio
  • 2,000+ locations offered
  • Over 500 staff in 10 locations worldwide
  • 20,000+ travel trade partners globally

JacTravel has received a number of awards, including The Queen's Award for Enterprise, UK Tour Operator of the Year 2011 & 2013 & 2015 (UKinbound Awards for Excellence). A full list of our recent awards can be found on the Awards and Memberships page. 

Our Future

Our ambitious plans for the future include significant expansion both in the UK and overseas markets.

In March 2015 JacTravel acquired The TotalStay Group, a major accommodation provider to wholesale, retail and consumer markets.

The enlarged group now benefits from greater scale in the accommodation market, achieving an annual combined turnover in excess of £388 million and direct contractual relationships with more than 12,000 independent and chain hotel partners in 2,000 cities globally.  Greater scale is expected to accelerate growth and deliver increased efficiency to the benefit of both customers and suppliers. 

We're committed to nurturing and investing in our people and are always looking for new talent to join the team.

We're also constantly seeking new travel industry suppliers to partner and grow with.

Our management team

Angela Skelly

Senior Vice President Global Sales & Commercial Development

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Iain Limond

Vice President - Groups

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Elaine Glass

Human Resources Director

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Richard Davis

IT Director

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Chris Montgomery

Finance Director

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Mark Desborough

VP Purchasing & Product

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Juan Morterero Gil

VP Purchasing & Product

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Contact us to discuss your needs

+44(0)20 8563 7878

Office opening hours 9:00 to 17:30 BST Monday - Friday

Or find your local office

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“..I especially appreciated the immediate communication and response time when planning the trip. We'll be returning to Europe in the future and I know my first step will be to contact JacTravel.”

University of Tennessee