Success stories

At JacTravel we're committed to supporting career development by encouraging staff to move between departments to learn more about the business.

So much so that in 2014, 20% of all roles filled within the company were the result of promotions or people making a move to a new department.

This approach not only reduces staff turnover and ensures continuity of customer service,  but importantly offers valuable learning opportunities to staff allowing them to grow and develop with greater self-confidence.

Karen Robertson
Director of Product & Marketing

Karen is based at JacTravel's Edinburgh office. She is a member of the Senior Management Team on the Group Tours' side of the business. The flexibility that JacTravel offers, and the chance to make the most of her skill set, keeps Karen as enthusiastic about her job as on her first day, more than 15 years ago.

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Angela Skelly
Senior Vice President Global Sales & Commercial Development

When Angela joined JacTravel 14 years ago, she was persuaded by the insightful Head of HR to take on a different role to the one she'd applied for. She hasn't looked back since, and has progressed from executive to director level, now heading up the FIT business in the London office.

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Jennifer Gilchrist
Account Development Manager

Jennifer joined JacTravel straight from university 11 years ago and likes it so much she's stayed. During that time Jennifer has switched from the B2B Hotels side of the business to Group Tours, and has progressed from operations to management. She now manages a team of seven in Edinburgh.

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Jane Aavik
Manager - Ad Hoc Placing

Jane was persuaded to join JacTravel by a senior staff member who was keen for her to develop the potential he'd identified. Starting out as a Product Executive in Group Tours based in London, she was quickly promoted to Supervisor and then to Manager - all in the space of three years.

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“We have many suppliers, but JacTravel is one of our favourites. I deal with and hear about many problems – but I have never had a problem with JacTravel.”

Pan Tourism Company